Learning Units

Learning Units: Mobile Connections

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Learning Units

•	Mobile Connection in POS

•	Processing a Mobile Connection - Standard

•	Editing a Connection Before POS End of Day

•	Processing a Service Only Connection

•	Options When Setting up a New Handset

•	Connections Module Does Not Activate

•	Adding a Value Added Service (VAS) to a Plan

•	Processing a Value Added Service Only Connection

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•	Adjustments

•	Processing a Mobile Adjustment - Zero Balance Adjustments

•	Processing a Mobile Adjustment - Connection Adjustment

•	Processing a Mobile Adjustment - Full Connection Withdrawal

•	Processing a Mobile Adjustment - Service Adjustment

•	Writing Off Income For Connections Outside the Claim Period

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•

Claims

•	Processing a Claim for Outstanding Mobile Payments

•	Resubmitting a Claim

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•	Payment Processing

•	Receiving Payments - Standard

•	Allocating Payment Details against Banking Advices

•	Reprocessing Import Exceptions

•	Manually Allocating Payments

•	Processing Clawbacks

•	Processing Usage Payments

•	Processing Rounding Adjustments

•	Processing Miscellaneous Payments

•	Processing Outcome Payments

•	Editing Allocations

•	Payments for Unknown Service Numbers

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•	Maintenance

•	Adding a new Premise Code

•	Maintaining the Product Schedule

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Reporting

•	General Reporting

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