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Purpose
To provide support resources for the activities required to process in the eMaintenance area.
The resources are:
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N/A
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Work Instructions
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Simulation
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Work Instructions
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| • | PowerPoint Slideshow Viewer.
Required to view PowerPoint Sideshows, if the PC doesn't have the Microsoft PowerPoint application.
Download the viewer and install on your PC |
Advanced User Information
| • | Previously when importing reads a "Multiple equipment match the serial no: xxx" message may have been generated if the same serial number was used on multiple equipment, even though only one was active.
e.g. If a machine was refurbished and put in the system twice with the same serial number and the old machine set to ^closed^ in the equipment masterfile, it may have still errored on the closed machine during the UGW import. This has been fixed with the UGW import ignoring all machines that have a status of closed.
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| • | VERY IMPORTANT
The UGW File can become corrupted if the the download process is not followed exactly. This will result in an error when attempting to import the file into ICE.
See Step 8 in the Instructions for the critical step.
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| • | This step is performed outside the ICE Application. |
| • | It is provided as a guide only to ensure the correct file is downloaded and used for the UGW Meter Reads Import.
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| • | The file name is "UGW Meter Reading Import File.csv" |
| • | When importing a UGW read into auto billing, it only looks for serial numbers that are in the current company being worked on. |
| • | Multiple files can be processed before having to perform the billing run. |
| • | The same file can also be processed again to allow unprocessed readings, due to previous errors, to be imported. |
| • | The following exceptions are defined: |
Exception Type
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Cause
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Multiple matching equipment
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Multiple equipment was found where serial numbers match the Device ID's in the import file
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Equipment not found
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No equipment was found with the serial number matching the Device ID in the import file
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UGW Meter not mapped to equipment
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The import file has a reading for a UGW Meter Type that is not attached to any ICE meter for the equipment identified by the Device ID
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Duplicate reading
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The import file contains a reading for a UGW Meter on the same date but with a different reading to one already processed
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