Learning Units: Service Call Manager

 Top  Previous  Next

img_Up_level

Click to expand/collapse sectionInstructions
•Click on a Scenarios link to open the list of scenarios for the learning unit.
 
•Click on btn_PDF button icon to view the required Learning Unit Guide within Adobe Acrobat Viewer.
 

 

•When viewing the document in the Adobe Acrobat Viewer:
•Click on img_PDF save button to save the document to a nominated location
•Click on img_PDF print button to print the document on a nominated printer

 

•When finished viewing the document, close the window and click on any topic in the Table of Contents on the left, to continue.

 

 

img_Urgent_sml

If you don't have Adobe Acrobat Viewer on your PC, click the following link and then download and install:

 

 

Learning Units

•Service Call Manager
•Service Call Manager - Standard
•Modify Job
•Book Date
•Close / Call Off Job
•Pick List
•Return/Loan
•Service Escalation
•Correct Meter Read
•Troubleshooting

 

img_Acrobat-CS3-48x48

PDF
•Non-Invoiced Parts
•Non-Invoiced Parts - Standard
•Troubleshooting

 

img_Acrobat-CS3-48x48

PDF

 


Page Filename : scm_lu.htm