Structure

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There are three levels of detail for Signature Application documentation in the Signature Learning Centre:

 

Level 1 - Process
This level consists of processes covered by Signature Applications.
For example the eMaintenance process deals with the capability to import UGW meters read exports to the Billing components
Each process is covered by a separate FOLDER ( Img_TOC_folder_closed or Img_TOC_folder_opened ) in the Table of Contents

 

Level 2 - Business Activities Group
This level consists of groups of activities covered by Signature Applications.
For example the Setup Activities group deals with activities required for the functioning of the eMaintenance process.
Each process is covered by a separate FOLDER ( Img_TOC_folder_closed or Img_TOC_folder_opened ) in the Table of Contents
They include:
A list of business activities associated with the process

 

Level 3 - Business Activity
This level consists of a series of business activities associated with level 2 Business Activity groups
For example a business activity within the Setup Activities group is the Collection Method.
Each business activity is covered by a separate BOOK ( Img_TOC_Book_closed or Img_TOC_Book_opened ) in the Table of Contents.
They include:
An overview of each business activity

 

Level 4 - Business Activity Details
This level consists of a series of Business Activity Details.
Each topic is covered by a separate PAGE ( Img_TOC_Instructions_open ) in the Table of Contents.
They include:
Coaching (if developed)
Work Instructions

 

 

 

 



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