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Activity Stages
Click on the required tab above or scroll down
1
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Access Refund
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2
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Select Bill Payment to be Refunded
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3
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Process Refund
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Access
Path:
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Bill ð Refund
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Speed Button:
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N/A
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Objectives
Following are the objectives of these instructions:
| • | To refund an existing Bill Payment |
| • | To review the details of the refund |
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1: Access Refund
Home
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1. Use the menu path:
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2: Select Bill Payment to be Refunded
Refund/Reprint Docket
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1. Click  button
| • | Search Criteria can be entered into fields (eg.Date).
This will narrow the search. |
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Browse
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1. Select radio button of required Bill Payment
| • | Select  button to display details of Bill Payment |
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3: Process Refund
Browse
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1. Click  button to begin process of refunding of nominated Bill Payment
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Refund
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1. Review Transaction Details of Bill Payment to be refunded.
| • | It is possible to cancel the refund by clicking  button |
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2. Click  button to complete process of refunding of nominated Bill Payment
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Cash Tendered
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1. Review details
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2. Click  button to return to Home screen
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