 Activity Stages
Click on the required tab above or scroll down
1
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Access POS Module
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2
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Enter Cancelled Product
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3
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Select Previous Sale
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4
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Complete Transaction
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Access
Menu:
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Accounting ð Point of Sale ð Sales Entry
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Speed Button:
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 (POS Sales Entry)
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1: Access POS Module
ICE Main Screen
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1. Click the POS Sales Entry button.
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Point of Sale Session Defaults
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1. Complete the following fields:
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Field
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Comments
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Branch
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Select required branch
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Location
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Select required location
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Cash Drawer No.
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Select required cash drawer number
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Sales generated in this POS Session will default to nominated:
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It is crucial the correct Drawer is selected. If not, this Drawer will not balance at the end of the day.
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2.  Click to confirm.
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Print Setup
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1. Review printer details and click to enable docket printing.
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To disable docket printing:
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•
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Click 
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Click to confirm on Information window
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Enter Access Code
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1. Complete the following field:
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Field
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Comments
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Access Code
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Enter required code
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If Access Code is not known, see your System Administrator
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2.  Click to continue.
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2: Enter Cancelled Product
Point of Sale Entry
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1. Add line item to be cancelled by one of following methods:
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2. Complete the following fields:
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Field
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Comments
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Qty
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Update quantity to negative
(eg. For a returning mobile update quantity to -1)
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Inc Unit Sell
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Confirm/update unit selling price
(Should be negative value or $0)
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To change quantity to negative:
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Press - - (minus on NumPad) then Enter key
or
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Press -1 (minus then 1 on keys above letters) then Enter key
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3. Click F10 key or press  button to confirm.
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Scanning or entering stock items can be continued as required.
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When all items have been entered, F10 key is pressed.
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3: Select Previous Sale
Return Lines Password
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1. Type required password
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2. Click button or press Enter key
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Product Details
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1. Click button
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Select Previous Sale
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1. Select sale to be cancelled
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2. Click button or press Enter key
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Product Details
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1. Review updated details
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Transaction details such as cost of previous sale are retrieved
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2. Click button
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4: Complete Transaction
Point of Sale Payment
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1. Click Enter key to transfer Line Total
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2. Click F10 key or press  button to confirm.
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Cash Tendered
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1. Complete the following fields:
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Field
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Comments
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Cash Tendered
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Confirm/update cash tendered amount
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2. Click to confirm.
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The sale has been cancelled with the following results:
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Product is returned to stock
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Cash returned to customer and amount reversed in transaction
(If it were an account customer, their account would have a reversal)
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If the sale included a connection, it would be reset to 'Refused' and relevant rebates, etc. would be reversed
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