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Activity Stages
Click on the required tab above or scroll down
1
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Reconcile Daily Connection Report
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2
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Check for Data Entry or Contract Errors
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Access
Path:
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Reports ð Mobile Phone Reports ð Daily Connection Report
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Speed Button:
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N/A
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1: Reconcile Daily Connection Report
| 1. | As Mobile Phone connections are processed throughout the day, the connection forms should be placed in the appropriate slot under the front counter. |
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| 2. | Print Daily Connections Report from entering the date as the daily range |
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| 3. | Check all connections forms have been processed in the ICE System and are listed on the report. |
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| 4. | Connections not entered in ICE need to be processed before continuing the batching process and before finalising POS End of Day |
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| 5. | All Mobile Phone Connections, including $0.00 sales, must be entered in POS. |
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2: Check for Data Entry or Contract Errors
| 1. | Mobile Phone Number must be exactly the same and without spaces between the digits |
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| 2. | Connection Plan entered in ICE must match the plan selected on the contract |
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| 3. | Customer name and signature must be on the form and match the customer details entered in ICE |
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| 4. | If details are incorrect adjustments to the connection should be corrected in the Connections Module. |
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