Activity Stages
Click on the required tab above or scroll down
1
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Reconcile Daily Connection Report
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2
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Check for Data Entry or Contract Errors
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Access
Path:
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Reports ð Mobile Phone Reports ð Daily Connection Report
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Speed Button:
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N/A
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1: Reconcile Daily Connection Report
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As Mobile Phone connections are processed throughout the day, the connection forms should be placed in the appropriate slot under the front counter.
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2.
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Print Daily Connections Report from entering the date as the daily range
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3.
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Check all connections forms have been processed in the ICE System and are listed on the report.
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4.
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Connections not entered in ICE need to be processed before continuing the batching process and before finalising POS End of Day
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5.
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All Mobile Phone Connections, including $0.00 sales, must be entered in POS.
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2: Check for Data Entry or Contract Errors
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Mobile Phone Number must be exactly the same and without spaces between the digits
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2.
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Connection Plan entered in ICE must match the plan selected on the contract
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3.
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Customer name and signature must be on the form and match the customer details entered in ICE
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4.
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If details are incorrect adjustments to the connection should be corrected in the Connections Module.
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