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Activity Stages
Click on the required tab above or scroll down
1
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Access Equipment Masterfile
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2
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Select Equipment
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3
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Resolve Error - Change Serial Number
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Access
Path:
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Admin ð Equipment ð General Details ð Browse tab
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Speed Button:
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N/A
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1: Access Equipment Masterfile
ICE Main Screen
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1. Use the menu path:
| • | Admin ð Equipment ð General Details |
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Equipment Master File
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1. Select the following:
| • | Use the  or  buttons to scroll the tabs. |
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2: Select Equipment
Equipment Master File
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1. Click F12 key to retrieve all equipment
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2. Select required equipment
| • | Previously when importing reads a "Multiple equipment match the serial no: xxx" message may have been generated if the same serial number was used on multiple equipment, even though only one was active.
e.g. If a machine was refurbished and put in the system twice with the same serial number and the old machine set to ^closed^ in the equipment masterfile, it may have still errored on the closed machine during the UGW import. This has been fixed with the UGW import ignoring all machines that have a status of closed.
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| • | The error message displayed when importing the UGW Meter Reads will indicate which Equipment Serial Number is required.
e.g.:
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| • | the above error message indicates that the Serial Number 'FIVE001' occurs more than once in the Equipment Master File |
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3: Resolve Error - Change Serial Number
The following provides the instructions for the example where the error can be resolved by changing the serial number of one of the pieces of equipment:
Equipment Master File
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1. Select the General tab
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2. Complete the following fields:
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Field
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Comments
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Serial Number
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Update with required value
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3. Click  button
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4. Click  button to update and close Equipment Master File window
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