 Activity Stages
Click on the required tab above or scroll down
1
|
Access Refund
|
2
|
Select Bill Payment to be Refunded
|
3
|
Process Refund
|
Access
Path:
|
Bill ð Refund
|
Speed Button:
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N/A
|
Objectives
Following are the objectives of these instructions:
•
|
To refund an existing Bill Payment
|
•
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To review the details of the refund
|
|
1: Access Refund
Home
|
1. Use the menu path:
|
2: Select Bill Payment to be Refunded
Refund/Reprint Docket
|
1. Click  button
•
|
Search Criteria can be entered into fields (eg.Date).
This will narrow the search.
|
|
Browse
|
1. Select radio button of required Bill Payment
•
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Select  button to display details of Bill Payment
|
|
3: Process Refund
Browse
|
1. Click  button to begin process of refunding of nominated Bill Payment
|
Refund
|
1. Review Transaction Details of Bill Payment to be refunded.
•
|
It is possible to cancel the refund by clicking  button
|
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2. Click  button to complete process of refunding of nominated Bill Payment
|
Cash Tendered
|
1. Review details
|
2. Click  button to return to Home screen
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