Instructions : Cancel a Sale (Before Update)

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Activity Stages

 

Access

 

1: Access POS Module

 

ICE Main Screen

1. btn_POS Click the POS Sales Entry button.

 

 

Point of Sale Session Defaults

1. Complete the following fields:

Field

Comments

Branch

Select required branch

Location

Select required location

Cash Drawer No.

Select required cash drawer number

 

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Sales generated in this POS Session will default to nominated:
Branch
Location
Cash Drawer No.

 

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It is crucial the correct Drawer is selected. If not, this Drawer will not balance at the end of the day.

2. btn_OK Click to confirm.

 

 

Print Setup

1. Review printer details and click btn_OK to enable docket printing.

 

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To  disable docket printing:
Click btn_Cancel
Click btn_OK to confirm on Information window

 

 

Enter Access Code

1. Complete the following field:

Field

Comments

Access Code

Enter required code

 

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If Access Code is not known, see your System Administrator

2. btn_Point of Sale Click to continue.

 

 

 

2: Select Previous Sale

 

Point of Sale Entry

1. Right-click in the white work area to display the context menu

2. Select the Previous Sale option

 

 

Previous Sales Access Password

1. Type required password

2. Press Enter key or click btn_OK button

 

 

POS Search Dialog

1. Enter search criteria

 

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Search Criteria can be:
Ref Code (Docket number)
Date
Customer Code
Customer's Trading Name
Sales Staff Name
Wildcards can be used
(eg. C* will find entries starting with C)

2. Press F12 key to retrieve previous sales based on the nominated criteria

3. Select required previous sale

4. Click btn_OK button or press Enter key or

 

 

 

3: Cancel Sale

 

Point of Sale Entry

1. Review transaction details

2. Click btn_Cancel Sale or press Alt-F11 key to confirm.

 

 

Confirm

1. Click btn_Yes to confirm.

 

 

 



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