 Activity Stages
Click on the required tab above or scroll down
1
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Access System Defaults
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2
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Update User Defined Messages
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Access
Path:
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Admin ð System Defaults ð Company's tab ð Return/Repair tab ð Details (Cont.) tab
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Speed Button:
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N/A
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Objectives
Following are the objectives of these instructions:
1: Access System Defaults
ICE Main Screen
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1. Use the menu path:
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Admin ð System Defaults
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2: Update User Defined Messages
System Defaults
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1. Select the tabs:
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Company's tab ð Return/Repair tab ð Details (Cont.) tab
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•
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You may need to use the scroll buttons to display the Return/Repair tab
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2. Complete the following fields as required:
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Field
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Comments
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Customer Job card for Repair - default message
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Add or update entries as required
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Message will appear on Customer’s “Fault Report Form”
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Repair Agent Job Card for Repair - default message
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•
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Add or update entries as required
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Message will appear on Repair Agent’s “Job Card”
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3. Click  .
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 (Yellow Tick) button can be clicked instead of button
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4. Click  to save updates.
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User needs to login again for the changes to come into effect.
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Select menu path:
File ð Change User
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