WI: Multiple Matching Equipment

Click on the required tab above or scroll down

1	Access Equipment Masterfile
2	Select Equipment
3	Resolve Error - Change Serial Number

Access

Path:	Admin ð Equipment ð General Details ð Browse tab
Speed Button:	N/A

1: Access Equipment Masterfile

ICE Main Screen

1. Use the menu path:

•	Admin ð Equipment ð General Details

Equipment Master File

1. Select the following:

•	Browse tab

•	Use the or buttons to scroll the tabs.

2: Select Equipment

Equipment Master File

1. Click F12 key to retrieve all equipment

2. Select required equipment

•	ICE v2.15 Update

•

Previously when importing reads a "Multiple equipment match the serial no: xxx" message may have been generated if the same serial number was used on multiple equipment, even though only one was active.

e.g. If a machine was refurbished and put in the system twice with the same serial number and the old machine set to ^closed^ in the equipment masterfile, it may have still errored on the closed machine during the UGW import. This has been fixed with the UGW import ignoring all machines that have a status of closed.

•	The error message displayed when importing the UGW Meter Reads will indicate which Equipment Serial Number is required. e.g.:

•	the above error message indicates that the Serial Number 'FIVE001' occurs more than once in the Equipment Master File

3: Resolve Error - Change Serial Number

The following provides the instructions for the example where the error can be resolved by changing the serial number of one of the pieces of equipment:

Equipment Master File

1. Select the General tab

2. Complete the following fields:

Field	Comments
Serial Number	Update with required value

3. Click button

4. Click button to update and close Equipment Master File window